How to Help a Family Member With Hoarding Cleanup

Start with safety and access

Before arguing about every item, look at whether people can move safely through the home, whether exits are blocked, and whether odors, animals, food, pests, or waste create health concerns.

• Keep walkways and exits in mind
• Avoid forcing a full cleanout without a plan
• Identify important papers, valuables, medications, and sentimental items
• Call for help if waste, odor, pests, or biohazards are present

Use a room-by-room plan

Many families make more progress by choosing priority areas first: kitchen, bathroom, bedroom, hallway, stairs, exits, or one room that needs to become safe and usable again.

Keep the first call practical

A cleanup call should explain the city, property type, number of affected rooms, whether the person will be present, what must be saved, and whether odor, animals, waste, or safety hazards are involved.